Q: What’s your cancellation policy?

It depends on the tour you reserve as well as the time of the year, if the acommodation is more flexible we can give you a full refund up to 7 days before the tour starts.

Q: Do you arrange airport transfers?

Yes! We offer stress-free pickups from Sarajevo (SJJ), Mostar (OMO), and Banja Luka (BNX) airports. Just add it during booking.

Q: How do I customize a tour?

After booking, you’ll get a personalized itinerary form to: • Add/remove activities • Upgrade lodging • Request special diets (halal, vegan, etc.) Our team fine-tunes everything before you arrive!

Q: What’s included in your tour packages?

All tours include: ✔ Licensed English-speaking guides ✔ Handpicked accommodations (3★–4★) ✔ Breakfasts ✔ Private transport with AC Ski tours add equipment rental and lift passes.

Q: What should I pack for a ski tour in Bosnia?

For winter tours, we recommend: • Ski gear (rental available, but bring thermal layers) • Waterproof boots for snowy streets • Adapter (Type F plugs, 220V) • Copy of travel insurance Full packing list sent after booking!

Q: What languages do your guides speak?

All guides speak English fluently, plus: • Bosnian/Serbian/Croatian (native) • German (50% of guides) • French/Spanish (on request)

Question 1

What makes Beyond Travel’s tours in Bosnia unique?

Accepted Answer

Our tours blend local expertise, customizable itineraries, and off-the-beaten-path experiences you won’t find elsewhere. From secret wartime tunnels in Sarajevo to private vineyard visits in Mostar, we focus on authentic, small-group adventures with licensed guides.

Question 2

Is Bosnia safe for tourists?

Accepted Answer

Absolutely! Bosnia is safe for solo travelers, families, and all types of visitors. Crime rates are low, and locals are famously hospitable. We avoid areas with landmines (still <2% of the country) and provide 24/7 emergency support.

Question 3

What’s your cancellation policy?

Accepted Answer

It depends on the tour you reserve as well as the time of the year, if the acommodation is more flexible we can give you a full refund up to 7 days before the tour starts.

Question 4

Do you arrange airport transfers?

Accepted Answer

Yes! We offer stress-free pickups from Sarajevo (SJJ), Mostar (OMO), and Banja Luka (BNX) airports. Just add it during booking.

Question 5

How do I customize a tour?

Accepted Answer

After booking, you’ll get a personalized itinerary form to:
 • Add/remove activities 
 • Upgrade lodging
 • Request special diets (halal, vegan, etc.)
Our team fine-tunes everything before you arrive!

Question 6

What’s included in your tour packages?

Accepted Answer

All tours include:
✔ Licensed English-speaking guides
✔ Handpicked accommodations (3★–4★)
✔ Breakfasts 
✔ Private transport with AC
Ski tours add equipment rental and lift passes.

Question 7

What should I pack for a ski tour in Bosnia?

Accepted Answer

For winter tours, we recommend:
 • Ski gear (rental available, but bring thermal layers)
 • Waterproof boots for snowy streets
 • Adapter (Type F plugs, 220V)
 • Copy of travel insurance
Full packing list sent after booking!

Question 8

What languages do your guides speak?

Accepted Answer

All guides speak English fluently, plus:
 • Bosnian/Serbian/Croatian (native)
 • German (50% of guides)
 • French/Spanish (on request)

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